Privacy Policy
Last updated: 2026
European Union
This Privacy Policy describes how The Lead Empire L.L.C-FZ (the Data Controller) collects, uses and protects the personal data of users of the website space-ex.com, in compliance with Regulation (EU) 2016/679 ("GDPR") and applicable national data protection laws.
1. Data Controller
The Lead Empire L.L.C-FZ — Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates. Email: info@space-ex.com · support@space-ex.com
2. Data we collect
We collect the following personal data when you place an order: full name, phone number, delivery address. We also automatically collect technical data (IP address, browser type, pages visited) for security and analytics purposes.
3. Purpose of processing
Your data is processed exclusively to:
- process your order and arrange delivery
- contact you to confirm the order
- handle returns or customer service requests
- fulfil tax and accounting obligations under Italian and EU law
4. Legal basis
Processing is based on the performance of a sales contract (Art. 6.1.b GDPR) and on compliance with legal obligations (Art. 6.1.c GDPR).
5. Data retention
Order-related data is retained for 10 years in compliance with Italian tax obligations. Technical browsing data is retained for a maximum of 12 months.
6. Data recipients
Your data may be shared with:
- partner couriers for shipping (e.g. BRT, GLS, DHL, DPD, Royal Mail)
- tax and administrative authorities when required by law
- IT providers managing the site infrastructure (under a specific Data Processing Agreement pursuant to Art. 28 GDPR)
7. Your rights (GDPR)
At any time you can exercise your rights of access, rectification, erasure, restriction of processing, data portability and objection by writing to info@space-ex.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or your national supervisory authority.
8. Transfers outside the EU
Your data is stored on servers located in the European Union. Any transfers outside the EU only occur to countries with an adequacy decision or under Standard Contractual Clauses.
9. Changes to this Privacy Policy
The Lead Empire L.L.C-FZ reserves the right to modify this Privacy Policy at any time. Updates will be published on this page with the date of the change.
10. Contact
For any question about our Privacy Policy or to exercise your GDPR rights, write to: info@space-ex.com
United Arab Emirates
The following applies to customers and users in the United Arab Emirates and processing governed by UAE law, including Federal Decree-Law No. 14 of 2023 on Personal Data Protection (PDPL).
1. Data controller
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road
Dubai
United Arab Emirates
Registration no. 2418135
Email: info@space-ex.com · support@space-ex.com
2. Data and purposes
We process identity and contact data (name, phone, delivery address) to fulfil orders, COD delivery, customer support, fraud prevention, and legal compliance. Technical browsing data is used for security and aggregated analytics.
3. Legal basis and retention
Processing is based on contract performance, consent where required (non-essential marketing/cookies), and legal obligations. Order data is retained for periods required under applicable UAE commercial and tax rules.
4. Your rights
You may request access, correction, erasure, restriction, portability, and object to processing by emailing info@space-ex.com. You may withdraw consent at any time. You may lodge a complaint with the UAE Data Office.
5. Transfers and security
We implement appropriate technical and organisational measures. International transfers occur only with PDPL-recognised safeguards (adequacy, contractual clauses, or other permitted mechanisms).
6. Contact
Privacy enquiries (UAE): info@space-ex.com